Army Emergeny Relief (AER)

Hours of Operation

Monday	8 a.m. - 5 p.m.
Tuesday	8 a.m. - 5 p.m.
Wednesday	8 a.m. - 5 p.m.
Thursday	8 a.m. - 5 p.m.
Friday	1 p.m. - 5 p.m.
Saturday	Closed
Sunday	Closed
Holidays	Closed

Stilwell Community Center

4260 Gigling Road
Bldg. 4260 Google Map

4260 Gigling Road

Gigling Road, 93955 Ord Military Community

Tel:
+1 (831) 242-5501

Military DSN Tel:
(312)768-5501

Army Emergency Relief (AER) is a private, non-profit organization established to assist Soldiers and their Family members in emergency financial situations due to no fault of their own. Financial assistance is given in the form of an interest-free loan, grant, or combination of the two. Loans are repaid by an allotment.

To apply for AER assistance, the Soldier should be seen by the Unit Commander/1SG for interview/counseling to determine if the situation can be resolved through the chain-of-command or some other source. After determining that the Soldier has a valid emergency, the unit commander would then authorize the individual to seek AER assistance.

If an emergency arises that cannot wait until the next business day (usually emergency travel), contact the American Red Cross at +1 (877)272-7337 or visit the Army Emergency Relief website.

AER's Education Programs

AER’s Education Program is a secondary mission to help Army Families with the costs of education. The three separate scholarship programs are:

Stateside Spouse Education Assistance Program
• Applicant must be the Spouse or widow(er) of an active duty or retired Soldier and reside in the United States. 
• Stateside applicants must be full time students. 
• First undergraduate degrees only.
• Active duty military personnel are not eligible.

Overseas Spouse Education Assistance Program Major General James Ursano Scholarship Fund for Dependent Children.

Overseas Spouse Education Assistance Program 
• Applicants must be a Spouse of an active duty Soldier assigned in Europe, Korea, Japan, or Okinawa. 
• Applicants must physically reside with the Soldier at the assigned location. 
• First undergraduate degrees only.
• Off-post students are not eligible.
• Spouses may be part time or full-time students.

Major General James Ursano Scholarship Fund for Dependant Children 
• Dependent children, stepchildren, or legally adopted children of Army Soldiers on active duty, retired or deceased while in active duty or retired status.

The children of Grey Area Reservists/National Guard are eligible as well.

Scholarship awards will be awarded up to half the cost of tuition. Scholarship awards are based on financial need, as evidenced by income, assets, Family size, and special circumstances.

Applications and instructions are available for all the scholarships on the AER website at www.aerhq.org

AER can help with...

AER can usually help with emergency needs for:

• Rent
• Utilities (not including cable)
• Food
• Emergency and PCS travel
• POV repair
• Up-front funeral expenses of parents, spouse, or child
• Emergency medical or dental expenses

AER cannot help with...

AER cannot help with:

• Nonessential needs
• Ordinary leave or vacation
• Fines or legal expenses
• Debt payments
• Home purchase or improvements
• Purchase, rental, or lease of a vehicle
• Funds to cover bad checks
• Marriage or divorce

Application Information and Forms

View all AER forms.

Active duty soldiers needing assistance must submit requests using the appropriate AER form.  For commander referrals, use AER Form 600 and for all other AER assistance requests use AER Form 700. Pick up the form at your unit, complete it and obtain the commander's signature. 

Unaccompanied dependents, surviving spouses or orphans, retirees, and others not assigned to or under control of a Presidio of Monterey unit may pick up forms at the AER office. All applicants need to bring their military ID card, current Leave and Earnings Statement and substantiating documents (car repair estimate, rental agreement, etc.).